Privacy Policy

Our contact details

Name: Hollie Campion

Address: 3 Count House Court, Wheal Speed, Carbis Bay, St Ives, TR26 2PT

E-mail: hollie@hcbk.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Your name, company name

• Your address and/or your company address

• Contact information such as email address and telephone number

• Tax information such as unique tax reference, national insurance number

•  Consent to receive communications by email

• Financial details such as bank account details and information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To perform the pre-agreed services

• Email opt-in for marketing communications

 

We will only share your information if we are required to by law or if we have your written consent to do so.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hollie@hcbk.co.uk

(b) We have a contractual obligation

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How we store your personal information

Your information is securely stored.

We keep any information gained from a contract for 7 years. Any other information, such as email subscription and/or general enquiry will be kept for a maximum of 1 year past relevancy.

We will then dispose your information safely and securely.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hollie@hcbk.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us

via email at hollie@hcbk.com

or in writing to

Hollie Campion

3 Count House Court

Wheal Speed

Carbis Bay

St Ives

TR26 2PT

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk